Frequently Asked Questions
What kind of payment options are available?
Dunn Rite Products accepts VISA, MasterCard, American Express, Discover. Dealer line of credit (net 30) available upon approval.
How will my order be shipped?
All products can be shipped via U.P.S; however, due to the large size of our items, it may be less expensive to ship using a common carrier.
What kind of warranty do your products carry?
Splash & Slam is covered with a 3 year warranty, all other products on our site are covered by a 1 year warranty.
When can I expect my order to arrive?
Goods Should be shipped within 7-10 days following your order being placed. (Extra time may be needed due to seasonal rush)
Can I buy parts?
We sell all replacement parts for all of our products. No minimum order.
How do I order?
You must call 800-798-9646 between the hours of 9 a.m and 5 p.m. Eastern Standard Time or fax your order anytime to 765-552-7773. No orders are taken online.
How may I get assembly questions answered?
You may call 800-798-9646 between the hours of 9 a.m and 5 p.m. EST.

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